1. Select the evaluators
You select 5-16 key people in your business to become
benchmarking evaluators. The group is cross-functional and composed
of people from development, marketing, production, sales and
management.
2. Questionnaire
The evaluators complete a confidential, detailed questionnaire covering
the factors proven to drive new product performance.
3. Initial report
Using the ProBE Benchmarker software, we analyze the questionnaire data and produce a graphical report that we bring to your company.
4. Diagnostic session: the current situation
The ProBE Benchmarker consultant conducts a diagnostic session with you
and your management team to review the benchmarking results. Together, we
identify and define your strengths and weaknesses and the underlying causes of
substandard performance and practices.
5. Conclusive session action plan and final report
When the current situation is clearly understood it is time to develop solutions.
Based on the diagnosis we identify the changes that can boost your
performance. Finally, we develop a plan of action, e.g., what should be changed
in your development process and how the changes can be implemented. One or two weeks
after the conclusive meeting you will receive a complete report of the diagnosis and the action plans.
